Ever wondered what it really takes to create a flawless wedding or unforgettable event? This course pulls back the curtain on the world of hospitality, event planning, and client service. Whether you’re dreaming of working in hotels, event venues, or launching your own creative business, you’ll learn the mindset and skills needed to stand out in a fast-paced, relationship-driven industry.
Taught by Jaclyn Watson, a 16-year veteran luxury wedding planner and President of the Vermont Association of Wedding Professionals, this class goes beyond logistics to focus on the heart of hospitality—how to read your clients, communicate under pressure, and deliver exceptional experiences with confidence, creativity, and grace.
You’ll walk away with real-world insight, pro tips, and an understanding of what it takes to thrive in one of the most rewarding (and challenging) industries out there.
By the end of this class, participants will:
This class will meet online via Zoom. An invite will be sent out a day or two before the course starts.
Jaclyn (Jackie) Watson is the Owner and Principal Planner of Jaclyn Watson Events, a New England-based luxury wedding & event planning company. With 15 years in the wedding and events industry, Jackie has built a reputation for creating celebrations that feel effortless for clients and guests while staying highly organized behind the scenes.
Jackie also serves as President of the Vermont Association of Wedding Professionals, where she supports and elevates the local industry through education, community, and professional standards. Her teaching style is real, practical, and people-first, focused on the part of events that matters most: how guests feel.
In her class, The Heart of Hospitality, Jackie pulls back the curtain on what it takes to thrive in hospitality and event work, from client communication and vendor teamwork to staying steady under pressure and delivering service that people remember long after the last song. Expect honest insight, pro-level tips, and a little humor, because yes, the timeline is always wrong at least once.
Jaclyn Watson
